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Outlook for mac create shortcut step

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When you try to connect to the Exchange Online mailbox, your provider's Active Directory Federation Services (AD FS) authentication dialog box is displayed, and you enter your credentials. You're using Outlook 2016 for Mac version 15.20 or later versions to connect to an Exchange Online mailbox through a federated account, and modern authentication is enabled.

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You're repeatedly prompted for credentials when using modern authentication in Outlook 2016 for Mac